Privacy Policy

ISTANBULONFOOD.COM – PRIVACY POLICY

This Privacy Policy sets out how Asyamel Turizm ve Rehberlik Ticaret Limited Sirketi uses and protects any data that we collect from you through corporate website istanbulonfood.com, in accordance with the Data Protection Act 1998 and the General Data Protection Regulation (GDPR).

Asyamel Turizm ve Rehberlik Tic. Ltd. Sti. is the Data Controller for the purposes of GDPR and is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy.

We may change this policy from time to time by updating this page. This policy statement is effective from March 2019.

WHAT WE COLLECT

We collect and store the following information when you visit our webpage, making an enquiry or booking with us, either on the website or by email, text messages or other means:

Email address

First name and last name

Address, State, Province, ZIP/Postal code, City

Cookies and Usage Data

Basic contact information required for the purposes of processing your enquiry or booking, comprising address, telephone number and email address.

Usage Data – We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data – A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

During our tours we may occasionally take photographs or videos, which include passengers, to post on our website and social media, but will never include names or other personal information to identify individual passengers. If you prefer not to be photographed, just let our Tour Guide know.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

This website uses functions of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6 Para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

Browser Plugin

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=en.

Opposition to Data Collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on future visits to this website: disable Google Analytics.

For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en.

Demographics in Google Analytics

This website uses the demographics feature of Google Analytics. As a result, reports can be produced that contain statements on the age, gender, and interests of the site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data can not be assigned to a specific person. You can disable this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics as outlined in the section “Opposition to Data Collection”.

HOTJAR

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

PAYMENTS

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The payment processors we work with are:

WOOCOMMERCE

If you choose to process payments through a credit or debit card, we may use a third-party plugin such as Garanti 3D Virtual POS Gateway for WooCommerce. During the process, some of your data will be passed to the respective third party, including information required to process or support the payment, such as the purchase total and billing information. For more information about how WooCommerce.com handles personal data, please review WooCommerce Privacy Policy https://automattic.com/privacy/.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require certain basic information to enable us to process your enquiry or booking with us and to contact you if the need arises. We will not contact you for marketing purposes or pass your details on to any other party, but may contact you once after your trip, usually through e-mail, to invite you to submit a TripAdvisor Review regarding your trip experience with us. You are not obliged to provide a review and can simply delete the email if you wish. You will not receive any further unsolicited communications from us.

SECURITY

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to us on our website or by e-mail; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under GDPR. A small fee will be payable to cover our costs for providing the information. If you would like a copy of the information held on you please email us on info@istanbulonfood.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

CONTACT US

If you have any questions about this Privacy Policy, please contact us:

E-mail: info@istanbulonfood.com
Website: https://istanbulonfood.com/contact/
Mail: Gezgel Travel, Maşukiye Mh. Manavgat Cd. No.76 Kartepe/Kocaeli/Turkey